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Independent research firms report that personalization can deliver 5-15% revenue increase for retail companies.
Retailers and eCommerce businesses leverage customer feedback to enhance loyalty programs, monitor post-purchase satisfaction, and optimize store performance. TrustMinder enables actionable insights from customer surveys to drive revenue growth and build lasting relationships.
Research in financial services has shown that relatively small improvements in customer retention rates (5%) can be associated with significant profit improvements, often exceeding 25%.
Financial institutions use TrustMinder to track Net Promoter Scores, optimize digital experiences, and gather branch-level feedback. These insights enhance customer trust and loyalty, leading to increased profitability.
